The location was perfect for exploring local attractions.

The bathroom was in desperate need of a deep clean, with visible stains.

Great spot for a momentary pause

Comfortable room, convenient location, with free parking and great staff that made our stay enjoyable during our 3 nights visiting, just a short distance from Union station and within walking distance to the French Quarter.

Good location, but very unsafe and dirty. Cockroaches in the room were unsettling.

I loved my stay here! The bed was super comfy, and I really enjoyed lounging by the sun terrace and taking a dip in the pool. Just a heads up, the bathroom could use a bit more attention, but overall, it was a great experience! 😊

Surprisingly Enjoyable Stay Despite Reservations

I booked this place with low expectations due to many negative reviews, but I was pleasantly surprised! The location is fantastic, just a short walk from the French Quarter, and the staff went above and beyond to make my stay enjoyable. The room, while basic and a bit dated, was clean and served my needs well. My only complaint would be that a few repairs are needed around the hotel to improve the overall experience.

The room had cold AC and good water pressure with hot water in the shower. There was a second-floor balcony to smoke, providing a nice outdoor space. However, the area felt unsafe with a lot of shady people around, the overall cleanliness was lacking, and the mattress quality was poor, leading to an uncomfortable night. Access was restricted after hours, which offered some peace of mind, but issues with security deposits raised concerns.

Staying at The Empress in New Orleans exceeded my expectations. The clean room and friendly staff made my trip memorable. A slight inconvenience with the AC, but the great location and cozy atmosphere made it all worthwhile. Perfect for experiencing the vibrant city!

Staying here was a solid choice. The shower was always hot with great pressure, and I appreciated the cold fridge in my room. Plus, the added touch of a second-floor balcony for relaxing was nice!

The Empress Hotel offered a solid experience with its clean and cozy room just a couple of blocks from the French Quarter. Free parking was a big plus! The décor could use an update, but the friendly staff and safety measures made it a worthwhile choice for my stay.

I found the location ideal for exploring the area. The staff was very friendly and accommodating. My room was clean and organized, which made my stay comfortable. The atmosphere felt relaxing after a long day out. I appreciate the great service I received! 😊

Location perfect for exploring the area. Clean room overall. AC didn't cool properly. Good access to attractions nearby, and free parking is a plus.

The Empress Hotel was a fantastic stay! The location was ideal for exploring the vibrant streets of New Orleans, just a short walk to all the action. The staff were incredibly friendly and welcoming, making me feel right at home. My room was clean and comfortable, providing a great place to unwind after a day of sightseeing.

The air conditioning could be more effective.

i recently stayed at this hotel in new orleans and it surprisingly exceeded my expectations. the location was perfect, allowing for easy access to everything i wanted to explore. the staff was friendly and the room was clean, ensuring a comfortable stay throughout my time there.

the ac wasn’t cooling properly.

difficult stay but some redeeming moments

The bed had decent comfort potential that could have been realized in a cleaner setting.

The first room was very disappointing.